Whisper

FREE - On Google Play

The Worst Parts Of Working In Customer Service, According To 21 Employees
The content below was sourced from real posts on the Whisper app, the largest online community where people anonymously share real thoughts and feelings. Join the community to continue the conversation today.

Constantly having to hold back.

1
Apologizing for things that aren't my fault makes customer service the worst. I hate having to hold my tongue all day.

From:
Mount Carmel, Connecticut, US

People make it difficult.

2
The worst part about customer service is the customer. Nothing is worse than an entitled customer who thinks you should know everything about every product you sell simply because you work there.

From:
Tinley Park, Illinois, US

The impulse is there.

3
There have been so many times I've wanted to tell customers off due to their stupidity and entitlement but I can’t.

From:
Lorne Park Estates, Ontario, CA

Keeping up appearances.

4
There's nothing worse than having to put on a fake smile and having to say the same thing over and over to each customer.

From:
Pomona, California, US

Most things are out of your control.

5
Working in customer service, there's nothing worse than getting yelled at for things corporate makes you do.

From:
Point Cook, Victoria, AU

No appreciation.

6
Customer service is a thankless job. The condescending customers, the demands to go out of our way to fix their problems, and not even a thanks In return.

From:
Belgrade, Montana, US

Loading...